On my
fourth day in a semi-driverless car, I finally felt comfortable enough to let
it stop itself. Before then, I’d allowed the car — a Volvo S90 sedan — to steer
around gentle turns, with my hands still on the wheel, and to adjust speed in
traffic. By Day 4, I was ready to make a leap into the future.
With the
car traveling 40 miles an hour on a busy road in the Washington suburbs, I
pushed a button to activate the driverless mode and moved my foot away from the
brake and accelerator. The car kept its speed. Soon, a traffic light in the
distance turned red, and the cars in front of me slowed. For a split second, I
prepared to slam on the brake.
There was
no need. The cameras and computers in the Volvo recognized that other cars were
slowing and smoothly began applying the brake. My car came to a stop behind the
Ford ahead of me. I began laughing, even though no one else was in the car, as
my anxiety turned to relief.
If you’re
anything like most people, you’re familiar with this anxiety. Almost 80 percent
of Americans fear traveling in a self-driving car, a recent poll found.
When a
friend saw me in the Volvo last week and I explained that I was test-driving it
for work, she asked which roads I’d be using — so she could avoid them. Another
friend asked if driverless cars could be hacked. Colleagues said they feared
semiautonomous cars lulling people into ignoring the road.
Driverless
cars tap deep into the human psyche. We want to be in control, or at least to
give control to trained professionals, like doctors. We don’t want computers to
be in charge.
Researchers
at Penn and the University of Chicago have conducted some clever experiments that capture this phenomenon.
They asked participants to complete tasks (like predicting which
business-school applicants would go on to successful careers) and compare their
performance with a computer algorithm’s. After the computer made a mistake,
people were reluctant to use it again. After the people made mistakes, their
self-confidence didn’t budge.
They
rationalized their own imperfections, while obsessing over the computer’s
shortcomings. It didn’t matter that the human beings made more mistakes — a lot
more — than the computer.
So it is
with driving. Human driving is a public-health scourge. More than 37,000 Americans died in crashes last year,
most from human error. In my community, the heartbreaking toll included a
mother, father and their teenage son, killed when a speeding car slammed into
their car on one of those busy suburban roads. Their teenage daughter survived.
The death
count from cars exceeds that from guns. So if you are outraged by guns and want
things to change, you should feel the same about car crashes.
Technology
creates an opportunity to save lives. Computers don’t get drowsy, drunk or
distracted by text messages, and they don’t have blind spots. Just look at
commercial airlines: Automation has helped all but eliminate fatal crashes
among American air carriers. The last one happened in 2009.
The
technology for semi-driverless cars still isn’t good enough or cheap enough.
The $50,000 Volvo I was driving — like a Tesla I’ve tried — got confused by
unpainted lane lines, for instance, and I had to take over. But the technology
is improving rapidly. Within a few years, many cars will have sophisticated
crash-avoidance systems.
I expect
that we will agonize about using them, out of both legitimate caution and
irrational fear. Any driverless crashes will be sensationalized, as has already
happened, while we ignore tens of thousands of deaths from human crashes. But I
still expect that driving will be revolutionized sooner than many people now
understand.
Those
researchers at Penn and Chicago also studied the circumstances in which
people get comfortable with computer control, and found a theme: When the
choice isn’t all or nothing — when people have “even a slight amount” of
control — they are more open to automation.
That’s
where driving is headed. The shift will be gradual, not sudden, as Google’s
chief economist, Hal Varian, told me. Cars will handle many tasks, while a
human driver will have override power. The combination won’t be perfect, but it
can be much better than the status quo.
My own
experience also leads me to think that attitudes may change quickly. One of the
more powerful forces in human psychology is known as the familiarity principle.
After people have experience with something, they usually feel more positively
about it.
I began my
short time with the Volvo too nervous to use some features. By the end, I was
confident that the car made me safer. Now that I’m back to driving a nearly
decade-old Toyota, I miss the things that initially made me anxious.
David
Leonhardt for The New York Times.
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